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Help/Support
Who should I contact if I need help?
Please refer to "Contact us" in the menu bar.
Leaving a detailed message with your name, area code, telephone number, your question, and the program related to your enquiry will enable the Helpdesk to answer your questions promptly.
eAwards System Information
Web Browsers
Avoid using navigation tools provided with your web browser, such as Back/Forward or Refresh/Reload. Using these tools may cause information to be lost.
The eAwards service has been optimized and tested to work with the following browsers:
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PC UserseAwards is maximized for use in Internet Explorer 11+ and Mozilla Firefox 30+.
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Macintosh UserseAwards does not support Macintosh Safari web browsers. Please use Mozilla Firefox when using Mac operating systems. If you do not have Firefox for Mac, download the free software.
System Maintenance
Maintenance and upgrades are scheduled to take place every day, if necessary. The eAwards service remains available during regular maintenance and upgrades.